apergnik

From experience, transformation tends to fill the space with activity. Nevertheless, activity isn’t the same as progress. You can fill rooms with workshops, produce forests’ worth of reports and still feel that nagging sense that something isn’t quite landing. Most transformation leaders know this feeling. It’s the moment you realise activity isn’t the same as progress. Also that progress isn’t the same as value. That’s why the most effective transformation programmes don’t obsess over...

Walk through any factory long enough and you’ll notice something interesting. The machines hum with a kind of steady confidence, the operators move with practiced rhythm and the whiteboards still carry the scars of yesterday’s production battles. Yet somewhere in the background there’s always a conversation about digital transformation. It’s become the phrase everyone uses and almost no one feels entirely comfortable with. There’s a fact we don’t always acknowledge. That discomfort is...

Quality assurance and quality control are two terms that may sound very similar, but the two concepts are not exactly the same. Understanding the difference between the two is important to harness the full benefit of both. Although they are similar, and sometimes used interchangeably, they are two different ways of ensuring consistent levels of quality are delivered in products and services. There are multiple factors that distinguish each practice from the other, and it's useful for...