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PMO Implementation & Management

Case Study: Driving Project Success in a Rapidly Growing Business

Introduction


This case study highlights how Alphacron’s consultant successfully implemented a Project Management Office (PMO) for a rapidly expanding, globally renowned business. By introducing structure, governance, and change management, the consultant enabled the client to align projects with strategic goals, improve communication, and drive consistent delivery across a portfolio of more than 75 active projects and programmes.


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The Challenge


As the client’s business grew, so did the number and complexity of projects. With over 75 initiatives running simultaneously, the absence of a centralised management system meant projects were managed inconsistently, communication broke down, and alignment with strategic objectives was unclear. The organisation needed a scalable framework to manage multiple projects and programmes effectively.



Our Approach


The consultant applied a phased methodology to establish and embed the PMO:


Setup: Conducted a comprehensive assessment of existing practices, designed a detailed implementation plan, and established governance structures, roles, and accountability mechanisms aligned with strategic objectives.


Initiation: Communicated the PMO vision to stakeholders, delivered training sessions, and created clarity around new workflows and expectations.


Operation: Oversaw day‑to‑day PMO activities, ensuring consistent delivery across 75+ projects and programmes, monitored performance against KPIs, and provided ongoing leadership to embed the PMO into business operations.


Continuous Improvement: Gathered stakeholder feedback, implemented iterative refinements, and reinforced engagement by celebrating successes. Subsequently transitioned the PMO to client ownership for long‑term sustainability.




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Leveraging MSP and ADKAR for Success


Our approach combined two proven methodologies:


MSP (Managing Successful Programmes): Provided the structural framework to create a compelling programme vision, define outcomes, plan delivery, and manage risks. It also established programme‑level governance and mechanisms to coordinate all projects and support alignment with strategic objectives.


ADKAR Change Model: Addressed the people side of change, ensuring employees were aware of, engaged with, and equipped for the transition. This model helped overcome potential resistance and fostered lasting adoption of the transformation.


By integrating MSP and ADKAR, our consultant delivered both the technical structure and the cultural readiness required for a successful PMO.


The Result


The PMO implementation delivered:


  • Streamlined project governance with consistent processes and reporting

  • Improved communication across teams and stakeholders

  • Enhanced alignment of projects with strategic business goals

  • Increased productivity through standardisation and visibility


Conclusion


Through expert programme management, structured methodologies, and effective change leadership, we transformed the client’s project environment. The PMO is now a cornerstone of their growth strategy and is driving alignment, efficiency, and long-term success.


If your organisation is facing similar challenges, our consultancy can help you establish the structures and practices needed to deliver projects with confidence and clarity.




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